Get your computer problems resolved instantly

With the Tek911 Remote Desktop Support Center, a Technical Support Representative can remotely view, diagnose and solve your computer and network problems online. The Technician can control your computer's desktop, transfer files for analysis, and download patches and updates.
 

Safe and Private
You permit the Technician to use each function (Remote Control, Desktop View, File Transfer, System Information, and Reboot & Reconnect). You can choose to terminate the session at any time. All traces of the Applet disappear from your PC when the support session is finished.
 

Online Training
A Tek911 Technician can provide a customized, one-on-one training session allowing you to interact with the Technician in real time, without the Technician having to physically be there.
 

Secure
Complies with HIPAA, Sarbanes-Oxley and other corporate, local, and federal legislation with end-to-end, 256-bit SSL encryption — the same security levels used and trusted by major banking institutions.
 

Currently supported on ALL

Operating Systems  (Including Vista)

OS X 10.4(Tiger) 10.5 (Leopard)