With the Tek911 Remote Desktop
Support Center, a Technical Support Representative can remotely view, diagnose
and solve your computer and network problems online. The Technician can control
your computer's desktop, transfer files for analysis, and download patches and
updates.
Safe and Private You permit the Technician to use each function (Remote Control, Desktop View,
File Transfer, System Information, and Reboot & Reconnect). You can choose to
terminate the session at any time. All traces of the Applet disappear from your
PC when the support session is finished.
Online Training
A Tek911 Technician can provide a customized, one-on-one training
session allowing you to interact with the Technician in real time, without the
Technician having to physically be there.
Secure Complies with HIPAA, Sarbanes-Oxley and other corporate, local, and federal
legislation with end-to-end, 256-bit SSL encryption — the same security levels
used and trusted by major banking institutions.
Secure